I'm an
Account
Administrator &
Sr. Executive
Assistant
MISSON
I have a strong background in data analysis, project management, and customer service. My experience includes working with multiple departments and functions, as well as developing and implementing strategies to increase productivity and efficiency. I also have a keen eye for detail, allowing me to quickly identify and resolve issues.
My organizational skills allow me to multitask and prioritize tasks, ensuring that deadlines are met consistently. I am also adept at working with large databases, allowing me to quickly and accurately analyze data.
Additionally, I possess excellent communication skills, allowing me to clearly and effectively communicate ideas and information to colleagues and clients. I am also well-versed in the latest software and technology, allowing me to quickly and effectively leverage these tools to my advantage.
Overall, I am an experienced professional with the skills and knowledge necessary to help your business succeed. With my background in data analysis, project management, and customer service, I am confident that I can make a positive contribution to your organization.
SKILLS
Research & Discovery
By combining statistical acumen with expert knowledge, I help sales executives stay ahead of the curve and drive success for their organizations.
Working With the Best Clients and Partners
EXPERIENCE
ACCOMPLISHMENTS
2.9M
Individual contributor of Annual Billing
in excess of
2.9 Million in 2022
4,000
Managed extensive data
for fleets of 4,000
leased units.
1,300
Monitored over 1,300 companies in a 19 state terroriry for credit worthiness
21
Liason between RVP's and 21 member sales director team on daily basis
2017 - Current
NationaLease
My day-to-day includes managing a database of 4000+ records. This involves ensuring that the data is accurate and current. Additionally, the role requires compiling and disseminating contract packages to ensure that clients have all the necessary information.
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Another critical aspect of the role is creating and updating projects in software programs such as Excel, Word, Adobe, DocuSign, and PowerPoint. My role also involves billing fees of over $200K monthly, ensuring that clients are invoiced correctly and promptly. I am responsible for collecting and distributing insurance certificates for 90+ clients. This entails staying up-to-date on clients' insurance coverage and ensuring that certificates are distributed in a timely manner.
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I am involved in assisting with client conference calls and gathering information related to difficult client situations. Working collaboratively with the National Sales Team helps to provide documentation and information to manage their territories. CRM audits and updates happen as needed to ensure that client information is precise and timely.
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Moreover, the role requires managing high-volume contract files. This involves ensuring that all contracts are properly filed and can be easily retrieved as needed. Most recently this involved implementing a process of storing files electronically to be more environmentally conscious. Assist the Sr. VP of Sales and Sr. Account Administrator with daily tasks and special projects, including researching and documenting credits for disputed invoices.
Further Experiences
Education
Program Certificate
Financial Accounting
College of DuPage
2007-2009
Testimonials & Accolades
"Kim and I worked together for nearly eight years. During that time, I observed that she is quick to take on more responsibility and leadership in any position, She excels at interacting with customers. She listens to the entire story and finds comprehensive solutions to meet all their needs. She often times communicates sensitive information to customers – at times even dissatisfying news to companies. Regardless of the nature of the message, Kim’s professionalism and customer-focused approach led to positive feedback from customers and peers.
She is very reliable and results-driven. I recommend her work."
—
Whitney Spagnola, MBA
Sr. Marketing Manager
